Shipping policy

Shipping Policy

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Orders placed on weekends or holidays will be processed on the next business day.

During peak seasons or promotional periods, processing times may be slightly longer.

Shipping Times

Estimated delivery times:

Region

Estimated Delivery

United States

5–12 Business Days

Canada

7–15 Business Days

United Kingdom

7–15 Business Days

Australia

7–15 Business Days

Europe

7–18 Business Days

Delivery times are estimates only and are not guaranteed.

Shipping Costs

We offer:

Free Shipping

On all U.S. orders over $49

For orders below $49, shipping rates will be calculated at checkout.

Tracking Information

Once your order ships, you will receive a confirmation email containing your tracking information.

Please allow up to 48 hours for tracking updates to appear.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or fees imposed by the destination country.

These charges are the responsibility of the customer.

BloomRenew is not responsible for delays caused by customs clearance procedures.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect shipping address is provided and the package has already been shipped, BloomRenew cannot guarantee address changes or rerouting.

Additional shipping charges may apply for returned or redirected packages.

Lost or Delayed Packages

If your package appears lost or significantly delayed, please contact us:

dr.craftwell@gmail.com

We will work with the shipping carrier to investigate the issue and help resolve it as quickly as possible.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery.

Please include:

· Order Number

· Photos of the package

· Photos of the product

Our team will review the claim and provide an appropriate resolution.

Contact Us

Questions about shipping?

dr.craftwell@gmail.com